by SalesAsk

Compare/RepLab vs Outdoo

RepLab Compare

RepLab vs Outdoo

Ramp new hires faster, make every rep consistent and see readiness by location, with AI roleplays built for the conversations sales and service teams have every day. Here is how RepLab and Outdoo compare.

SOC 2 Type I badgeSOC 2 Type I
GDPR compliant badgeGDPR compliant
SalesAsk, G2 High Performer, Spring 2026SalesAsk, G2 Users Love UsSalesAsk, G2 Easiest To Do Business With, Fall 2026SalesAsk, G2 High Performer Americas, Fall 2026
RepLab practice lab: an AI customer persona, difficulty setting and scenario before a roleplay call
40+ scenariosReady to use, or build your own from a prompt, a script or your playbook
0 to 100Every session scored against your own criteria, weights and pass marks
No engineeringManagers build personas, scenarios and scorecards themselves

Trusted by sales and service teams across industries

D.R. HortonAlliance MedicalCarrierPimlico PlumbersKitchen Tune-UpOGC Group
3xclose rate on competitive procurement deals, Alliance Medical
58%faster new-hire ramp, 12 weeks to 5, Alliance Medical
31%higher average job value, Coolforce Heating & Cooling
22%higher average job value, Pimlico Plumbers

How do RepLab and Outdoo differ?

Both use AI roleplay to help teams improve their conversations. The difference is who each one is built for.

Top choice
RepLabSales and service

The AI roleplay platform for sales and service teams. Reps practice with AI customers built from your playbook, get scored against your scorecard, and managers see who is ready in every location.

Ramp new hires faster, with certification on your own scenarios before their first customer conversation
Full control over personas, scenarios and scorecards, no engineering or services team needed
Built for sales and service teams across stores, branches, call centers and the field, with readiness by location
SOC 2 Type I, GDPR compliant, and your conversations never train external AI models

Chosen by healthcare, home services and multi-location teams that need every rep ready, not just the top performers.

OutdooRevenue intelligence and coaching

Outdoo, formerly MeetRecord, describes itself as a revenue intelligence and sales coaching platform for customer-facing teams. It combines AI roleplay and certifications with conversation intelligence, deal intelligence and CRM automation.

May be a good fit if:

You want roleplay, call recording and deal intelligence from one vendor
Your team sells in insurance, banking, BPO or software and runs on HubSpot or Salesforce
You want roleplay courses that plug into an LMS

Based on Outdoo’s public website, October 2026.

Related: how RepLab Roleplay works, RepLab pricing and every RepLab comparison.

Key takeaways

  • RepLab is an AI roleplay platform for sales and service teams in stores, branches, call centers and the field, scored on your own scorecard with readiness by location.
  • Outdoo describes itself as the AI roleplay and training platform for customer-facing teams, with AI Trainers built from your playbooks, roleplays, real call scoring and CRM automation in one product.
  • The real difference is scope. Outdoo wants to be the training, practice, call recording and coaching stack for a revenue team. RepLab stays on practice and readiness, and hands real conversations to SalesAsk for scoring on the same playbook.
  • Outdoo also sells content: AI Trainers that sync from your LMS or wiki, SCORM exports, and certifications with public verification links. If your enablement team lives in an LMS, that is a point in its favour.
  • Pick Outdoo if you sell software, insurance or banking products and want one vendor for roleplay and call intelligence. Pick RepLab if you run sales and service teams across locations and need to know which store or branch is ready before a launch.

Where Outdoo is strong

Training, practice and real calls in one product

Outdoo groups its platform into Train, Practice, Perform and Improve. AI Trainers teach from your playbooks, roleplays test the rep, and the same scorecard then grades recorded calls from Zoom, Teams, Google Meet or Five9. Its tagline is that training happens and performance doesn't, so it follows every rep onto real calls.

AI buyers built from real recordings

A manager can upload a call, paste a transcript, or pull one in from Gong, Chorus, Avoma or Clari. Outdoo says it extracts the buyer's tone, pacing, objections and the moments where they pushed back, and keeps that wording in the roleplay agent. Prompts, a LinkedIn profile and attached playbooks or pricing guides are the other starting points.

Enterprise customers in insurance, software and real estate

Its site names Globe Life, Allstate, Cloudflare, Sage, CMC, RAIN Group and Keller Williams Realty Group, and says it is trusted by 250+ enterprises. Reported outcomes include 3.7x more practice per agent and 40+ manager hours back per month at Globe Life, and 2.2x faster sales onboarding at CMC.

Deep LMS and integration coverage

Outdoo lists 140+ integrations included in every licence, with 40+ LMS connectors such as Docebo, Cornerstone, Workday Learning and SAP Litmos, SCORM 1.2 and 2004 plus xAPI for completions, and CRM sync to Salesforce, HubSpot and Dynamics 365.

RepLab vs Outdoo, feature by feature

What we comparedRepLabOutdoo
Built forSales and service teams in stores, branches, call centers and the fieldCustomer-facing teams in software, insurance, banking, credit unions, call centers and BPO, and commercial real estate, per its website
Where the AI customer comes fromYour scripts, decks and call recordings, or 40+ ready-made scenariosA short prompt, an uploaded or imported call, a pasted transcript, a LinkedIn profile, or attached playbooks and pricing guides, plus example prompts for cold calls, discovery and demos
How practice is scoredYour scorecard, 0 to 100, with your weights and pass marksAn AI scorecard with the transcript as evidence; rubrics for MEDDICC, SPICED, SPIN, BANT, Challenger or a custom methodology, per its website
Real conversations scored on the same playbookYes, through SalesAskYes, its real call scoring product uses the same scorecard as roleplays
Training content inside the platformNot a focus; RepLab is practice and certificationAI Trainers built from your playbooks, LMS, Confluence or website, re-synced daily
Service, retention and field teamsIn scope, with scenarios for eachPost-sales roleplays for CSMs, account managers and support agents covering renewals, escalations and QBRs; field teams not mentioned
Screen-aware practiceNot publishedYes, reps share their screen and the AI scores what they say and show
LanguagesEnglish, Spanish and French120+, per its website
Who builds scenariosManagers and enablement, no engineeringManagers create agents in the product; optional professional services scoped separately
SecuritySOC 2 Type I, GDPR, SSO and MFA, hosted on AWS, conversations never train outside modelsSOC 2 Type 2, GDPR, CCPA, HIPAA and ISO 27001 listed; AWS; SSO via SAML, OpenID, Google and Microsoft; states customer data is never used for AI training
Readiness by locationBy rep, team and locationPer rep and per call; workspaces can be set up by team, region and vertical

Outdoo details come from outdoo.ai as read in October and November 2026. If something here is out of date, email info@salesask.com and we will fix it.

Pricing model

Neither company publishes a price list. Outdoo has a free tier with roleplay credits and quotes the rest by team size, so the useful comparison is how each one charges.

Pricing factorRepLabOutdoo
How you get a quoteAfter a 30-minute demo on your own scorecardCustom quote by team size for Growth; custom plan for Enterprise, per its website
PlansTeam, Growth and EnterpriseFree, Growth and Enterprise, per its website
What drives costRep seats; managers and admins includedTeam size and use case; implementation scoped by integrations and rollout depth; professional services optional and priced separately
Contract termNot publishedAnnual contracts are standard, multi-year available, per its website
Minimum10 seatsNot published
Free way to tryRun a free roleplay in minutesFree plan with 60 minutes of roleplay credits, no credit card, plus a 30-minute onboarding

Which should you choose?

Choose RepLab if you want

  • Sales, service, retention and field teams practicing on one platform
  • Every attempt scored on the scorecard your managers already use, 0 to 100
  • Readiness you can compare by store, branch or region before a launch
  • Managers building scenarios from a script or a lost call, without a services team
  • A practice tool that stays a practice tool, with real conversations scored through SalesAsk
  • Certification before a rep's first real conversation

Choose Outdoo if you want

  • Training content, roleplay and real call scoring from one vendor
  • AI Trainers that sync from your LMS, Confluence or website and push completions back over SCORM
  • AI buyers built from a Gong, Chorus, Avoma or Clari recording
  • Screen-share roleplays for demos and QBRs
  • A free plan with roleplay credits before you talk to sales
  • Practice in more than three languages today

Why teams choose RepLab

Why sales and service teams pick RepLab over Outdoo

Get a demo →
01

Readiness by location, not another revenue intelligence stack.

Outdoo pairs roleplay with conversation intelligence, deal intelligence and CRM automation. RepLab stays focused on practice and readiness for sales and service teams across stores, branches, call centers and the field, and pairs with SalesAsk when you want real conversations scored on the same playbook.

“Scaling our practice sessions with instant feedback loops has acted as a force multiplier for onboarding, significantly accelerating our reps’ time-to-proficiency.”

Alliance Medical
Gareth WalshChief Growth & Marketing Officer, Alliance Medical
02

Your scorecard and your scenarios, with no tickets.

Upload your scorecard and every roleplay is scored 0 to 100 against your criteria and weights, with pass marks you set. Managers and enablement teams build personas and scenarios themselves from a prompt, a script or the playbook, or start from 40+ ready-made scenarios. No engineering or services team needed.

Alliance Medical imaging clinicAlliance MedicalHow Alliance Medical tripled close rates on competitive deals3xclose rate on competitive dealsRead story →
03

Practice and real conversations on one scorecard.

Most platforms stop at practice. RepLab pairs with SalesAsk, so real customer conversations are scored on the same playbook and weak moments become the next roleplay. You can see whether practice is changing results, not just whether reps logged in.

The honest conclusion

Outdoo may be the better fit if you want roleplay, call recording and deal intelligence in one platform for a revenue team. If you run sales and service teams across many locations and need to see who is ready before the real conversation, RepLab is built for that.

Realistic practice for your highest-stakes conversations

Readiness starts with practice that feels like the real thing. RepLab AI customers react to what the rep says and how they say it, so reps build confidence before a real customer is on the line.

Configurable AI customers

Build personas with goals, moods, objections and difficulty, from a first-time buyer to a customer who is ready to cancel.

RM
Rachel M.
Hard · Phone · Price shopper
Live
Rachel M. 0:04
Just give me your price. I have two other calls.
You 0:09
Happy to. What made you start looking around?
Rachel M. 0:15
Our current provider keeps missing appointments.
Live score 74
End and get feedback

Voice-first practice

Reps talk out loud, on the phone or desktop, the way they will in a real conversation. No script to lean on.

Phone roleplay
01:42
Rachel M. is speaking
You are speaking

Your own scorecard

Every session is scored 0 to 100 against your criteria and weights, with the exact lines to try next time.

82%
Price shopper roleplay
Hard · Phone · Today
Stated name and companyOpening
Confirmed the decision-makerDiscovery
Asked about the current providerDiscovery
Offered two specific timesClose
Score goal 70%Met

See readiness before it shows up in results

Most teams only find out a rep was not ready after a lost deal or an unhappy customer. RepLab shows readiness by rep, team and location before the real conversation happens.

Readiness by location

Know who is ready, everywhere

Compare every store, branch and team on the same scorecard, and see exactly where practice is needed.

Custom scoringYour criteria, weights and pass marks, the way your team defines a great conversation.
CertificationSet the minimum scores reps must reach before they talk to customers, and see who has passed.
Manager visibilitySee progress and weak skills by rep without sitting in on every session.
Skill heatmap comparing readiness scores across locations
RepLab Labs screen with scenarios, personas and difficulty

Self-serve scenarios

Build a scenario in minutes

Start from 40+ ready-made scenarios or build from a prompt, a script or your playbook. Set the persona, objections and difficulty, no code and no tickets.

Powered by SalesAsk

One scorecard for practice and real conversations

Score roleplays and real customer conversations against the same criteria, so you can see whether practice is changing results.

How RepLab and SalesAsk work together →
SalesAsk conversation review scored on the same playbook

In their words

Sales and service leaders, on the record.

See all customer stories →
Alliance Medical clinic in Marylebone, London
“Scaling our practice sessions with instant feedback loops has acted as a force multiplier for onboarding, significantly accelerating our reps’ time-to-proficiency.”

Gareth Walsh

Chief Growth & Marketing Officer, Alliance Medical

3x

Close rate on competitive procurement deals

Read the story →
Coolforce Heating & Cooling
“Our techs are tradies, not salespeople. That’s exactly the point, RepLab doesn’t try to turn them into something they’re not.”

Matt

VP of Sales, Coolforce Heating & Cooling

31%

Higher average job value

Read the story →
Pimlico Plumbers
“Our engineers are brilliant at their trade. RepLab made them just as good at the conversation.”

Brian J.

Sales Director, Pimlico Plumbers

22%

Higher average job value

Read the story →
OGC Group
“RepLab is the future of sales training.”

Fares E.

President, OGC Group

19%

Higher closing rate

Read the story →

Switching to RepLab

Coming from Outdoo or starting fresh, rollout runs on your own material: your scorecard, your playbook and your pass marks.

Step 1

Bring your scorecard

Upload the scorecard you already use. Every roleplay is scored against your criteria and weights, with pass marks you set.

Step 2

Load your scenarios

Start from 40+ ready-made scenarios or build from a prompt, a script or your playbook.

Step 3

Certify, then go live

Set the minimum score reps must reach before they talk to customers, then watch readiness by rep, team and location.

See how RepLab compares on your own calls, in 30 minutes.

  • Hear your hardest call played back as a roleplay
  • See an attempt scored on your own scorecard
  • Readiness by rep, team and location
  • A rollout plan sized to your team
D.R. HortonAlliance MedicalLife ImagingKitchen Tune-UpStronghousePimlico PlumbersOGC GroupCardinal Heating & AirD.R. HortonAlliance MedicalLife ImagingKitchen Tune-UpStronghousePimlico Plumbers logoOGC GroupCardinal
“Scaling our practice sessions with instant feedback loops has acted as a force multiplier for onboarding.”
Alliance MedicalGareth WalshChief Growth & Marketing Officer, Alliance Medical
3xclose rate on competitive procurement deals
SOC 2 Type I badgeSOC 2 Type IGDPR compliant badgeGDPR compliantG2 High PerformerG2 Users Love UsSalesAsk, G2 Easiest To Do Business With, Fall 2026SalesAsk, G2 High Performer Americas, Fall 2026

Schedule a demo

What happens next

1We confirm a 30-minute slot that suits you.
2Bring a script, a scorecard or a call your team keeps losing.
3We build the customer live and score an attempt on your criteria.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
SOC 2 Type IGDPRSSO + MFATLS in transitHosted on AWS
Security shield icon

Security and compliance

More practice, with nothing leaving your control.

SOC 2 Type I audited, GDPR compliant and hosted on AWS. Your conversations never train outside AI models.

SOC 2 Type I badgeSOC 2 Type I
GDPR compliant badgeGDPR
SSO + MFA
Explore security and compliance

Frequently asked questions

View all FAQs →
What is the main difference between RepLab and Outdoo?

RepLab is an AI roleplay platform for sales and service teams across stores, branches, call centers and the field, with readiness by location. Outdoo, formerly MeetRecord, is a revenue intelligence and sales coaching platform that combines roleplay with conversation and deal intelligence.

Does RepLab only work for sales teams?

No. RepLab is used by sales reps, customer service and retention agents, field technicians and regulated teams that need to practice compliant conversations.

Can we use our own scorecard?

Yes. Upload your scorecard and every roleplay is scored against your criteria and weights, with pass marks you set.

Do we need engineering support to build scenarios?

No. Managers and enablement teams build scenarios and personas themselves, or start from 40+ ready-made scenarios.

How does RepLab connect practice to real conversations?

RepLab focuses on practice. Real customer conversations are scored on the same playbook with SalesAsk, and weak moments become the next roleplay.

How does RepLab approach security?

RepLab has completed its SOC 2 Type I audit, meets GDPR requirements, and never uses your conversations to train external AI models.

Is Outdoo a better fit if we also want conversation intelligence?

It may be, if you want call recording and deal intelligence from the same vendor. RepLab pairs with SalesAsk for real conversations, so practice and live calls share one scorecard without switching platforms.

Compare/RepLab vs Outdoo

RepLab Compare

RepLab vs Outdoo

Ramp new hires faster, make every rep consistent and see readiness by location, with AI roleplays built for the conversations sales and service teams have every day. Here is how RepLab and Outdoo compare.

SOC 2 Type I badgeSOC 2 Type I
GDPR compliant badgeGDPR compliant
SalesAsk, G2 High Performer, Spring 2026SalesAsk, G2 Users Love UsSalesAsk, G2 Easiest To Do Business With, Fall 2026SalesAsk, G2 High Performer Americas, Fall 2026
RepLab practice lab: an AI customer persona, difficulty setting and scenario before a roleplay call
40+ scenariosReady to use, or build your own from a prompt, a script or your playbook
0 to 100Every session scored against your own criteria, weights and pass marks
No engineeringManagers build personas, scenarios and scorecards themselves

Trusted by sales and service teams across industries

D.R. HortonAlliance MedicalCarrierPimlico PlumbersKitchen Tune-UpOGC Group
3xclose rate on competitive procurement deals, Alliance Medical
58%faster new-hire ramp, 12 weeks to 5, Alliance Medical
31%higher average job value, Coolforce Heating & Cooling
22%higher average job value, Pimlico Plumbers

How do RepLab and Outdoo differ?

Both use AI roleplay to help teams improve their conversations. The difference is who each one is built for.

Top choice
RepLabSales and service teams

The AI roleplay platform for sales and service teams. Reps practice with AI customers built from your playbook, get scored against your scorecard, and managers see who is ready in every location.

Ramp new hires faster, with certification on your own scenarios before their first customer conversation
Full control over personas, scenarios and scorecards, no engineering or services team needed
Built for sales and service teams across stores, branches, call centers and the field, with readiness by location
SOC 2 Type I, GDPR compliant, and your conversations never train external AI models

Chosen by healthcare, home services and multi-location teams that need every rep ready, not just the top performers.

OutdooRevenue intelligence and coaching

Outdoo, formerly MeetRecord, describes itself as a revenue intelligence and sales coaching platform for customer-facing teams. It combines AI roleplay and certifications with conversation intelligence, deal intelligence and CRM automation.

May be a good fit if:

You want roleplay, call recording and deal intelligence from one vendor
Your team sells in insurance, banking, BPO or software and runs on HubSpot or Salesforce
You want roleplay courses that plug into an LMS

Based on Outdoo’s public website, October 2026.

Related: how RepLab Roleplay works, RepLab pricing and every RepLab comparison.

Key takeaways

  • RepLab is an AI roleplay platform for sales and service teams in stores, branches, call centers and the field, scored on your own scorecard with readiness by location.
  • Outdoo describes itself as the AI roleplay and training platform for customer-facing teams, with AI Trainers built from your playbooks, roleplays, real call scoring and CRM automation in one product.
  • The real difference is scope. Outdoo wants to be the training, practice, call recording and coaching stack for a revenue team. RepLab stays on practice and readiness, and hands real conversations to SalesAsk for scoring on the same playbook.
  • Outdoo also sells content: AI Trainers that sync from your LMS or wiki, SCORM exports, and certifications with public verification links. If your enablement team lives in an LMS, that is a point in its favour.
  • Pick Outdoo if you sell software, insurance or banking products and want one vendor for roleplay and call intelligence. Pick RepLab if you run sales and service teams across locations and need to know which store or branch is ready before a launch.

Where Outdoo is strong

Training, practice and real calls in one product

Outdoo groups its platform into Train, Practice, Perform and Improve. AI Trainers teach from your playbooks, roleplays test the rep, and the same scorecard then grades recorded calls from Zoom, Teams, Google Meet or Five9. Its tagline is that training happens and performance doesn't, so it follows every rep onto real calls.

AI buyers built from real recordings

A manager can upload a call, paste a transcript, or pull one in from Gong, Chorus, Avoma or Clari. Outdoo says it extracts the buyer's tone, pacing, objections and the moments where they pushed back, and keeps that wording in the roleplay agent. Prompts, a LinkedIn profile and attached playbooks or pricing guides are the other starting points.

Enterprise customers in insurance, software and real estate

Its site names Globe Life, Allstate, Cloudflare, Sage, CMC, RAIN Group and Keller Williams Realty Group, and says it is trusted by 250+ enterprises. Reported outcomes include 3.7x more practice per agent and 40+ manager hours back per month at Globe Life, and 2.2x faster sales onboarding at CMC.

Deep LMS and integration coverage

Outdoo lists 140+ integrations included in every licence, with 40+ LMS connectors such as Docebo, Cornerstone, Workday Learning and SAP Litmos, SCORM 1.2 and 2004 plus xAPI for completions, and CRM sync to Salesforce, HubSpot and Dynamics 365.

RepLab vs Outdoo, feature by feature

What we comparedRepLabOutdoo
Built forSales and service teams in stores, branches, call centers and the fieldCustomer-facing teams in software, insurance, banking, credit unions, call centers and BPO, and commercial real estate, per its website
Where the AI customer comes fromYour scripts, decks and call recordings, or 40+ ready-made scenariosA short prompt, an uploaded or imported call, a pasted transcript, a LinkedIn profile, or attached playbooks and pricing guides, plus example prompts for cold calls, discovery and demos
How practice is scoredYour scorecard, 0 to 100, with your weights and pass marksAn AI scorecard with the transcript as evidence; rubrics for MEDDICC, SPICED, SPIN, BANT, Challenger or a custom methodology, per its website
Real conversations scored on the same playbookYes, through SalesAskYes, its real call scoring product uses the same scorecard as roleplays
Training content inside the platformNot a focus; RepLab is practice and certificationAI Trainers built from your playbooks, LMS, Confluence or website, re-synced daily
Service, retention and field teamsIn scope, with scenarios for eachPost-sales roleplays for CSMs, account managers and support agents covering renewals, escalations and QBRs; field teams not mentioned
Screen-aware practiceNot publishedYes, reps share their screen and the AI scores what they say and show
LanguagesEnglish, Spanish and French120+, per its website
Who builds scenariosManagers and enablement, no engineeringManagers create agents in the product; optional professional services scoped separately
SecuritySOC 2 Type I, GDPR, SSO and MFA, hosted on AWS, conversations never train outside modelsSOC 2 Type 2, GDPR, CCPA, HIPAA and ISO 27001 listed; AWS; SSO via SAML, OpenID, Google and Microsoft; states customer data is never used for AI training
Readiness by locationBy rep, team and locationPer rep and per call; workspaces can be set up by team, region and vertical

Outdoo details come from outdoo.ai as read in October and November 2026. If something here is out of date, email info@salesask.com and we will fix it.

Pricing model

Neither company publishes a price list. Outdoo has a free tier with roleplay credits and quotes the rest by team size, so the useful comparison is how each one charges.

Pricing factorRepLabOutdoo
How you get a quoteAfter a 30-minute demo on your own scorecardCustom quote by team size for Growth; custom plan for Enterprise, per its website
PlansTeam, Growth and EnterpriseFree, Growth and Enterprise, per its website
What drives costRep seats; managers and admins includedTeam size and use case; implementation scoped by integrations and rollout depth; professional services optional and priced separately
Contract termNot publishedAnnual contracts are standard, multi-year available, per its website
Minimum10 seatsNot published
Free way to tryRun a free roleplay in minutesFree plan with 60 minutes of roleplay credits, no credit card, plus a 30-minute onboarding

Which should you choose?

Choose RepLab if you want

  • Sales, service, retention and field teams practicing on one platform
  • Every attempt scored on the scorecard your managers already use, 0 to 100
  • Readiness you can compare by store, branch or region before a launch
  • Managers building scenarios from a script or a lost call, without a services team
  • A practice tool that stays a practice tool, with real conversations scored through SalesAsk
  • Certification before a rep's first real conversation

Choose Outdoo if you want

  • Training content, roleplay and real call scoring from one vendor
  • AI Trainers that sync from your LMS, Confluence or website and push completions back over SCORM
  • AI buyers built from a Gong, Chorus, Avoma or Clari recording
  • Screen-share roleplays for demos and QBRs
  • A free plan with roleplay credits before you talk to sales
  • Practice in more than three languages today

Why teams choose RepLab

Why sales and service teams pick RepLab over Outdoo

01

Readiness by location, not another revenue intelligence stack.

Outdoo pairs roleplay with conversation intelligence, deal intelligence and CRM automation. RepLab stays focused on practice and readiness for sales and service teams across stores, branches, call centers and the field, and pairs with SalesAsk when you want real conversations scored on the same playbook.

“Scaling our practice sessions with instant feedback loops has acted as a force multiplier for onboarding, significantly accelerating our reps’ time-to-proficiency.”

Alliance Medical
Gareth WalshChief Growth & Marketing Officer, Alliance Medical
02

Your scorecard and your scenarios, with no tickets.

Upload your scorecard and every roleplay is scored 0 to 100 against your criteria and weights, with pass marks you set. Managers and enablement teams build personas and scenarios themselves from a prompt, a script or the playbook, or start from 40+ ready-made scenarios. No engineering or services team needed.

Alliance Medical imaging clinicAlliance MedicalHow Alliance Medical tripled close rates on competitive deals3xclose rate on competitive dealsRead story →
03

Practice and real conversations on one scorecard.

Most platforms stop at practice. RepLab pairs with SalesAsk, so real customer conversations are scored on the same playbook and weak moments become the next roleplay. You can see whether practice is changing results, not just whether reps logged in.

The honest conclusion

Outdoo may be the better fit if you want roleplay, call recording and deal intelligence in one platform for a revenue team. If you run sales and service teams across many locations and need to see who is ready before the real conversation, RepLab is built for that.

Get a demo

Realistic practice for your highest-stakes conversations

Readiness starts with practice that feels like the real thing. RepLab AI customers react to what the rep says and how they say it, so reps build confidence before a real customer is on the line.

Configurable AI customers

Build personas with goals, moods, objections and difficulty, from a first-time buyer to a customer who is ready to cancel.

RM
Rachel M.
Hard · Phone · Price shopper
Live
Rachel M. 0:04
Just give me your price. I have two other calls.
You 0:09
Happy to. What made you start looking around?
Rachel M. 0:15
Our current provider keeps missing appointments.
Live score 74
End and get feedback

Voice-first practice

Reps talk out loud, on the phone or desktop, the way they will in a real conversation. No script to lean on.

Phone roleplay
01:42
Rachel M. is speaking
You are speaking

Your own scorecard

Every session is scored 0 to 100 against your criteria and weights, with the exact lines to try next time.

82%
Price shopper roleplay
Hard · Phone · Today
Stated name and companyOpening
Confirmed the decision-makerDiscovery
Asked about the current providerDiscovery
Offered two specific timesClose
Score goal 70%Met

See readiness before it shows up in results

Most teams only find out a rep was not ready after a lost deal or an unhappy customer. RepLab shows readiness by rep, team and location before the real conversation happens.

Readiness by location

Know who is ready, everywhere

Compare every store, branch and team on the same scorecard, and see exactly where practice is needed.

Skill heatmap comparing readiness scores across locations
Custom scoringYour criteria, weights and pass marks, the way your team defines a great conversation.
CertificationSet the minimum scores reps must reach before they talk to customers, and see who has passed.
Manager visibilitySee progress and weak skills by rep without sitting in on every session.

Self-serve scenarios

Build a scenario in minutes

Start from 40+ ready-made scenarios or build from a prompt, a script or your playbook. Set the persona, objections and difficulty, no code and no tickets.

RepLab Labs screen with scenarios, personas and difficulty

Powered by SalesAsk

One scorecard for practice and real conversations

Score roleplays and real customer conversations against the same criteria, so you can see whether practice is changing results.

SalesAsk conversation review scored on the same playbook
How RepLab and SalesAsk work together →

In their words

Sales and service leaders, on the record.

See all customer stories →
Alliance Medical clinic in Marylebone, London
“Scaling our practice sessions with instant feedback loops has acted as a force multiplier for onboarding, significantly accelerating our reps’ time-to-proficiency.”

Gareth Walsh

Chief Growth & Marketing Officer, Alliance Medical

3x

Close rate on competitive procurement deals

Read the story →
Coolforce Heating & Cooling
“Our techs are tradies, not salespeople. That’s exactly the point, RepLab doesn’t try to turn them into something they’re not.”

Matt

VP of Sales, Coolforce Heating & Cooling

31%

Higher average job value

Read the story →
Pimlico Plumbers
“Our engineers are brilliant at their trade. RepLab made them just as good at the conversation.”

Brian J.

Sales Director, Pimlico Plumbers

22%

Higher average job value

Read the story →
OGC Group
“RepLab is the future of sales training.”

Fares E.

President, OGC Group

19%

Higher closing rate

Read the story →

Switching to RepLab

Coming from Outdoo or starting fresh, rollout runs on your own material: your scorecard, your playbook and your pass marks.

Step 1

Bring your scorecard

Upload the scorecard you already use. Every roleplay is scored against your criteria and weights, with pass marks you set.

Step 2

Load your scenarios

Start from 40+ ready-made scenarios or build from a prompt, a script or your playbook.

Step 3

Certify, then go live

Set the minimum score reps must reach before they talk to customers, then watch readiness by rep, team and location.

See how RepLab compares on your own calls, in 30 minutes.

Schedule a demo

What happens next

1We confirm a 30-minute slot that suits you.
2Bring a script, a scorecard or a call your team keeps losing.
3We build the customer live and score an attempt on your criteria.
Thank you! Your submission has been received!
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SOC 2 Type IGDPRSSO + MFATLS in transitHosted on AWS
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Security and compliance

More practice, with nothing leaving your control.

SOC 2 Type I audited, GDPR compliant and hosted on AWS. Your conversations never train outside AI models.

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Frequently asked questions

What is the main difference between RepLab and Outdoo?

RepLab is an AI roleplay platform for sales and service teams across stores, branches, call centers and the field, with readiness by location. Outdoo, formerly MeetRecord, is a revenue intelligence and sales coaching platform that combines roleplay with conversation and deal intelligence.

Does RepLab only work for sales teams?

No. RepLab is used by sales reps, customer service and retention agents, field technicians and regulated teams that need to practice compliant conversations.

Can we use our own scorecard?

Yes. Upload your scorecard and every roleplay is scored against your criteria and weights, with pass marks you set.

Do we need engineering support to build scenarios?

No. Managers and enablement teams build scenarios and personas themselves, or start from 40+ ready-made scenarios.

How does RepLab connect practice to real conversations?

RepLab focuses on practice. Real customer conversations are scored on the same playbook with SalesAsk, and weak moments become the next roleplay.

How does RepLab approach security?

RepLab has completed its SOC 2 Type I audit, meets GDPR requirements, and never uses your conversations to train external AI models.

Is Outdoo a better fit if we also want conversation intelligence?

It may be, if you want call recording and deal intelligence from the same vendor. RepLab pairs with SalesAsk for real conversations, so practice and live calls share one scorecard without switching platforms.

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